Privacy Policy


Here is Pet-Mat’s Privacy Policy

All information provided by customers (such as credit card details) is used solely for the purchase of products. Credit card details are NOT stored in any way at petmat.com.au. Dale Ecotech is committed to consumer privacy and confidentiality, and will not distribute consumers’ information (such as e-mail addresses) to a third party under any circumstances (unless we are legally bound by statute to do so). If you believe you have received ‘spam’ e-mail or or unsolicited material from petmat.com.au, please forward the e-mail as an attachment to abuse@petmat.com.au.

Should our Privacy Policy be amended or altered in any way, we will inform all customers of subsequent changes or deletions on this page by e-mail. We are committed to keeping you up to date with how we deal with your information, how it is used and under what circumstances Dale Ecotech disclose said information.

On occasion, we may e-mail our customers, and visitors who have opted in to our mailing list to announce new products, discounts, or specials. If you do not wish to receive this e-mail you can choose to not receive it in your store account.

Like most online shopping systems, our shopping cart uses a browser feature called a ‘cookie’. Cookies are small files which are placed on your computer’s hard drive which are used to store small amounts of information (such as the contents of your shopping cart) during your time at petmat.com.au‘s online store. Cookies are not used to access or collect any information on your computer: they are used to enhance and facilitate your online shopping experience.